0208 665 4292 [email protected]

Privacy Policy

This Privacy Policy applies between you, the User of this Website, and FreedaCare
Limited, the owner and provider of this Website. Freedacare Limited takes the privacy of
your information very seriously. This Privacy Policy applies to our use of any and all Data
collected by us or provided by you in relation to your use of the Website.

Definitions and Interpretation 

  1. In this Privacy Policy, the following definitions are used: 

Data 

Collectively all information that you submit to Freedacare Limited via the  Website. This definition incorporates, where applicable, the definitions  provided in the Data Protection Laws;

Data  Protection  Laws

Any applicable law relating to the processing of personal Data, including  but not limited to the GDPR, and any national implementing and  supplementary laws, regulations and secondary legislation;

GDPR 

The UK General Data Protection Regulation;

Freedacare  Limited,  we or us

User or you 

Any third party that accesses the Website and is not either (1) employed  by Freedacare Limited and acting in the course of their employment or (ii)  engaged as a consultant or otherwise providing services to Freedacare  Limited and accessing the website in connection with the provision of  such services; and

Website 

The website that you are currently using, Freedacare Limited, and any  sub-domains of this unless expressly excluded by their own term and  conditions.

  1. In this Privacy Policy, unless the context requires a different interpretation: 
  • the singular includes the plural and vice versa;
  • references to sub-clauses, clauses, schedules or appendices are to sub-clauses,  clauses, schedules or appendices of this Privacy Policy; 
  • a reference to a person includes firms, companies, government entities, trusts  and partnerships; 
  • “including” is understood to mean “including without limitation”; 
  • reference to any statutory provision including any modification or amendment of  it; 
  • the headings and sub-headings do not form part of this Privacy Policy. 

Scope of this Privacy Policy 

  1. This Privacy Policy applies only to the actions of Freedacare Limited and Users with  respect to this Website. It does not extend to any websites that can be accessed from  this Website including, but not limited to, any links we may provide to social media  websites. 
  2. For purposes of the applicable Data Protection Laws, Freedacare Limited is the “data  controller”. This means that Freedacare Limited determines the purposes for which,  and the manner in which, your Data is processed.  

How We Collect Data

5. We collect Data in the following ways:

  • data is given to us by you, and 
  • data is collected automatically. 

Data That is Given to Us by You 

  1. Freedacare Limited will collect your Data in a number of ways, for example: a. when you contact us through the Website, by telephone, post, e-mail or through any  other means; 

In each case, in accordance with this Privacy Policy. 

Data That is Collected Automatically

7. To the extent that you access the Website, we will collect your Data automatically, for  example: 

  • we automatically collect some information about your visit to the Website. This information helps us to make improvements to website content and navigation. It includes your IP address, the date, times, and frequency with which you access the website, and the way you use and interact with its content. 

Keeping Data Secure

8. We will use technical and organisational measures to safeguard your Data, for example, a. access to your account is controlled by a password and a user name that is unique to you.

  • We store your Data on secure servers.
  1. Technical and organisational measures include measures to deal with any suspected  data breach. If you suspect any misuse or loss or unauthorised access to your Data,  please let us know immediately by contacting us via this e-mail address: 
  2. If you want detailed information from Get Safe Online on how to protect your information  and your computers and devices against fraud, identity theft, viruses and many other  online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM  Government and leading businesses. 

Data Retention 

11. Unless a longer retention period is required or permitted by law, we will only hold your Data  on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy  or until you request that the Data be deleted.

12. Even if we delete your Data, it may persist on backup or archival media for legal, tax or  regulatory purposes. 

    Your Rights 

    1. You have the following rights in relation to your Data:
    • Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we  provide you with access to the information we hold about you, we will not charge  you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why. 
    • Right to correct – the right to have your Data rectified if it is inaccurate or incomplete. 
    • Right to erase – the right to request that we delete or remove your Data from our systems. 
    • Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it. 
    • Right to data portability – the right to request that we move, copy or transfer your  Data. 
    • Right to object – the right to object to our use of your Data including where we use it for our legitimate interests. 

     

      1. To make enquiries, exercise any of your rights set out above, or withdraw your consent  to the processing of your Data (where consent is our legal basis for processing your Data),  please contact us via this e-mail address: 
      2. If you are not satisfied with the way a complaint you make in relation to your Data is  handled by us, you may be able to refer your complaint to the relevant data protection  authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s  contact details can be found on their website at https://ico.org.uk/. 
      3. It is important that the Data we hold about you is accurate and current. Please keep  us informed if your Data changes during the period for which we hold it.

        Links to Other Website 

        1. This Website may, from time to time, provide links to other websites. We have no  control over such websites and are not responsible for the content of these websites. This  Privacy Policy does not extend to your use of such websites. You are advised to read the  Privacy Policy or statement of other websites prior to using them.

          Changes of Business Ownership and Control 

          1. Freedacare Limited may, from time to time, expand or reduce our business and this  may involve the sale and/or the transfer of control of all or part of Freedacare Limited.

          Data provided by Users will, where it is relevant to any part of our business so transferred,  be transferred along with that part and the new owner or newly controlling party will,  under the terms of this Privacy Policy, be permitted to use the Data for the purposes for  which it was originally supplied to us. 

          1. We may also disclose Data to a prospective purchaser of our business or any part of  it 
          2. In the above instances, we will take steps with the aim of ensuring your privacy is  protected. 

            General 

            1. You may not transfer any of your rights under this Privacy Policy to any other person.  We may transfer our rights under this Privacy Policy where we reasonably believe your  rights will not be affected. 
            2. If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected. 
            3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy. 
            4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive  jurisdiction of the English and Welsh courts.

              Changes to This Privacy Policy 

              1. Freedacare Limited reserves the right to change this Privacy Policy as we may deem  necessary from time to time or as may be required by law. Any changes will be  immediately posted on the Website and you are deemed to have accepted the terms of  the Privacy Policy on your first use of the Website following the alterations. 

              You may contact Freedacare Limited by email at [email protected]